Delivery Information

All items are custom made to order please allow us time to make the item then allow up to 14 days for delivery. If you do not receive your item in the given time please feel free to email us on sales@kelliesales.co.uk

We use Royal Mail postage should you require special delivery please do not hesitate to contact us.

We deliver all items from the United Kingdom and print all the items in the UK.

We aim to get items posted the day after they were made with the exception of a weekend or Bank Holidays. Any orders after 2pm on a Friday are made the following week. However, on the run up to Christmas it can take us 7-14 days to make the items and post them out. Please be patient. Emailing us as soon as an order is placed takes us away from making the items and slows down the whole process.

We use second class post unless requested otherwise. On larger orders we upgrade the postage to first class or use a courier. A larger order is 6 items or more.

For T Shirts/Hoodie sizes 3XL and above or colours other than black or white we order these in specially for you and delivery can take up to 7 days longer to post out to you. This is the only way we could offer shirts up to 5XL sizes.

Please note that during busy periods such as Christmas delivery may be delayed so make sure you get your order in at least 14 days before Christmas.

Office and production times: 9am until 5pm Monday to Friday (excluding bank holidays)

Easter Holidays - we will be closed 17th April Until 22nd April for Easter shut down. Any orders placed during this time will be processed on 23rd April and despatched shortly after.

Christmas close down: 21st Dec until 2nd January  any orders placed during this time will be made and then posted out after 3rdd January 2020.